1. Upon booking confirmation, WRS Group will send the online webinar link and additional information to the guest’s email address within 2 working days. Please check your junk or spam folder if you do not receive the webinar link email in your inbox.
2. Timings and virtual interactions with members of our animal family and their keepers are fixed. We are unable to accommodate any special requests.
3. WRS Group reserves the right, before or during the virtual meeting, to introduce another animal ambassador or topic besides the one/s previously agreed upon.
4. There is no limit to the quantity of event time slots that guests can purchase.
5. Once purchased, time slots are not exchangeable or refundable. However, in the event of extreme wet weather, or in emergencies, for the safety of our animals and keepers, the session may be postponed to another day.
   
6. Tickets purchased are not eligible for conversion to Individual/Family Membership.
7. WRS Group may take photographs/ recordings of the event, and use any photographs, recordings or any other media records (including those displaying the image of the guests), for any legitimate purpose, including WRS Group’s commercial advertising, promotion and/or marketing, without prior approval or compensation.
8. In the event of a dispute, WRS Group’s electronic records shall prevail.
9. The Management of WRS Group reserves the right to amend the terms and conditions without prior notice.
   By taking part in this programme, you are agreeing to the Terms & Conditions and Privacy Policy.

This programme by Wildlife Reserves Singapore group inclusive of Wildlife Reserves Singapore Ptd Ltd, Singapore Zoological Gardens and The Jurong Bird Park Private Limited (collectively referred to as “WRS Group”), is subject to the following condition:

1. Upon booking confirmation, WRS Group will send web video link and more information to guest’s email address within 2 working days.
2. Timings and virtual interactions with members of our animal family and their keepers are fixed. We are unable to accommodate any special requests.
3. WRS Group reserves the right, before or during the virtual meeting, to introduce another animal ambassador besides the one/s previously agreed upon.
4. There is no limit to the quantity of event time slots that guests can purchase.
5. Once purchased, time slots are not exchangeable or refundable. However, in the event of extreme wet weather, or in emergencies, for the safety of our animals and keepers, the session may be postponed to a later time or day.
6. Tickets purchased are not eligible for conversion to Individual/Family Membership.
7. WRS Group may take photographs/ recordings of the event, and use any photographs, recordings or any other media records (including those displaying the image of the guests), for any legitimate purpose, including WRS Group’s commercial advertising, promotion and/or marketing, without prior approval or compensation.
8. In the event of a dispute, WRS Group’s electronic records shall prevail.

By taking part in this programme, you are agreeing to the Terms &
Conditions and Privacy Policy.

This programme by Wildlife Reserves Singapore group inclusive of Wildlife Reserves Singapore Ptd Ltd, Singapore Zoological Gardens and The Jurong Bird Park Private Limited (collectively referred to as “WRS Group”), is subject to the following conditions

1. Bookings must be made at least 5 days before message is to be sent to recipient.
2. WRS Group has the discretion to film the video content based on the message provided. 
3. WRS Group reserves the right to omit any messages that are deemed unsuitable, such as vulgar or derogatory content. 
4. There is no limit to the number of personalised messages that guests can purchase.  
5. Once purchased, bookings are not exchangeable or refundable.
6. Bookings purchased are not eligible for conversion to Individual/Family Membership.
7. WRS Group may take photographs/recordings of the event, and use any photographs, recordings or any other media records (including those displaying the image of the guests), for any legitimate purpose, including WRS Group’s commercial advertising, promotion and/or marketing, without prior approval or compensation.
8. In the event of dispute, WRS Group’s electronic records shall prevail.
9. The Management of WRS Group reserves the right to amend the terms and conditions without prior notice.
   By taking part in this programme, you are agreeing to the Terms & Conditions and Privacy Policy.